Terms and Conditions
Last updated: June 17, 2026
1. Agreement to Terms
By accessing and using the Elara Stays website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you should immediately cease using our services.
2. Nature of Services
Elara Stays operates as a resort discovery, selection, and enquiry coordination platform. The resort names, imagery, amenities, and details listed on this website serve as a showcase to help travelers discover suitable properties. Final reservations, confirmations, and billing are facilitated directly between you and the respective properties or through our dedicated WhatsApp enquiry desk.
3. Rates, Bookings & Availability
All listed rates, availability checks, inclusions, and room details are subject to change based on seasons, national holidays, occupancy levels, and specific resort policies. No booking is final until it has been verified, confirmed, and approved through our team on WhatsApp and any necessary reservation deposit is receipted. Elara Stays cannot guarantee rooms or rates until formal confirmation is received.
4. Disclaimers for Sightseeing & Activities
Any details regarding tourist places, timings, entry tickets, trekking paths, or activities in Wayanad are for guidance only. Access to locations like waterfalls, wildlife sanctuaries, and high-altitude peaks is subject to seasonal changes, weather conditions, local forest department clearances, and government guidelines. We strongly advise travelers to verify current statuses prior to starting journeys.
5. Limitation of Liability
Elara Stays shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your stay at any referred resort, changes in resort policies, cancellations, weather disruptions, or road blockages in Wayanad. The ultimate responsibility for guest satisfaction, safety, and service delivery lies with the respective resort management.
6. Contact Information
If you have any questions regarding these Terms and Conditions, please feel free to reach out to us via email or WhatsApp.